Terms & Conditions

Welcome to The Saffron Basket. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

  • The Saffron Basket is a D2C brand selling premium dry fruits, nuts, and saffron.
  • By using this website, you acknowledge that you are of legal age and capable of entering into a binding agreement.

2. Product Information

  • We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors and update information at any time without prior notice.
  • Product availability is subject to change based on stock levels. We do not guarantee continuous availability of all items.

3. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless mentioned otherwise.
  • Orders are processed only upon full receipt of payment through our secure online payment system.
  • We reserve the right to cancel orders if payment is not completed or if fraudulent activity is suspected.

4. Shipping & Delivery

  • Delivery timelines mentioned on the site are estimates. While we aim to meet these timelines, delays may occur due to factors beyond our control (e.g., courier delays, natural disasters).
  • Shipping charges are clearly stated at checkout.

5. Cancellations & Modifications

  • Customers may cancel or modify their order within 2 hours of placing it by contacting customer support.
  • Once an order is dispatched, no changes or cancellations can be made.

6. Promotions & Offers

  • All promotional offers, coupon codes, and discounts are subject to specific terms and validity periods.
  • We reserve the right to withdraw or modify offers without prior notice.

7. Intellectual Property

  • All content on this website (logos, images, product names, descriptions) is the property of The Saffron Basket and cannot be reused or reproduced without written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law & Jurisdiction

  • These terms shall be governed by the laws of India.
  • All disputes shall be subject to the exclusive jurisdiction of courts located in Delhi, India.